Privacy Policy

What this covers

This explains what Kuwana collects about you, why, how long it's kept, and the rights you have over it under the Cyber and Data Protection Act [Chapter 12:07]. Kuwana is regulated in this area alongside POTRAZ, RBZ, and IPEC, depending on the sector a given comparison touches.

What Kuwana collects

• Account details — your email, a hashed (never plaintext) password, and your chosen username.
• Profile details you choose to add — age range, occupation, location. All optional.
• Comparison and usage activity — searches, comparisons, saved listings, chat messages, and XP/badge activity, so recommendations and your history work.
• Consent choices — whether you've opted into anonymized research use, the leaderboard, or health-data-informed comparisons, each tracked separately and changeable anytime in Settings.
• Payment activity — balance and transaction records for top-ups made through Paynow. Kuwana does not receive or store your card or mobile-money credentials — Paynow processes those directly.
• Signup address — the network address your account was created from, used only to spot abuse patterns (for example, many accounts created from one source in a short window).

How long it's kept

Your account and its activity are kept for as long as the account exists. A few things are kept for a bounded window and then removed automatically, not indefinitely:

• Email verification codes: deleted after 30 days.
• The signup address recorded at account creation: cleared after 180 days — the account itself is unaffected, only that address stops being retained.

Why Kuwana collects it

To run the comparison and recommendation engine, secure your account, process payments you initiate, and — only where you've separately opted in — improve recommendations, run the leaderboard, or inform healthcare comparisons. Kuwana does not sell your personal data to third parties.

Your rights

Under the Cyber and Data Protection Act [Chapter 12:07], you have the right to access, correct, and delete your personal data, object to how it's processed, withdraw any consent at any time, and lodge a complaint with POTRAZ. In practice on Kuwana:

• Access & correct — your profile details are editable from your account; contact support for anything else on record.
• Delete — Settings → Account → Delete account permanently removes your profile, comparisons, saved items, and activity, with one password confirmation.
• Withdraw consent — toggle any research, leaderboard, or health-data consent off anytime in Settings.

Security

Passwords are hashed, never stored in plain text. Camera, microphone, and location access are blocked unless a feature explicitly needs them. See Trust & transparency for the full set of security and accessibility commitments this platform holds itself to.

Changes to this policy

If this policy changes materially, the "Last updated" date above will change and, where required by law, current users will be notified.